Explore your favourite
CCaaS Solution in a whole new look!
Dive into our refreshing and upgraded full stack contact center software – VAANI 2.0.
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Meet VAANI 2.0!
Experience a revolution in customer service with VAANI 2.0, the next-generation contact center solution from eDAS. It delivers AI-powered insights, omnichannel communication, and enterprise-grade security - all with 100% IT security.
We built it upon the award-winning omnichannel dialer solution - VAANI to deliver unmatched efficiency, flexibility, and performance, helping you surpass customer expectations and unlock new frontiers of business success.
What’s new in VAANI 2.0?
Intuitive and elegant design
Streamline operations and boost agent productivity with a user-friendly interface.
Seamless integration
Connect effortlessly with your existing ecosystem through powerful API solutions.
Unmatched customization
Tailor the platform to your unique needs and brand identity for a truly personalized experience.
Flexible deployment
Choose from cloud, on-premise, or hybrid options to fit your specific requirements, and much more…
Other Features of VAANI 2.0
Challenges Addressed by VAANI 2.0 Across Industries
Reduce customer churn and increase satisfaction
Enhance operational efficiency and optimize agent performance
Drive revenue growth through improved customer loyalty
Gain valuable insights and make data-driven decisions
Sectors Whom We Cater
Finance
Build trust and loyalty with secure interactions and streamlined processes.
Retail
Turn frustrated shoppers into brand ambassadors with personalized service and lightning-fast resolutions.
Healthcare
Deliver compassionate care with efficiency, ensuring every patient gets exceptional customer service.
Manufacturing
Reduced operating costs, improved first-call resolution rates, increased customer satisfaction, stronger brand loyalty.
Ecommerce
Increased conversion rates, reduced cart abandonment, personalized customer journeys, positive online reviews.
Automotive
Increased service bookings, improved customer retention, streamlined sales processes, stronger brand loyalty.
Real estate
Increased lead conversion rates, faster deal closures, improved agent productivity, enhanced client satisfaction.
Travel & Tourism
Booking confirmations, travel updates, and personalized promotional offers, enhancing the overall customer experience.
Ready to transform your contact center and revolutionize your customer experience?
Start your free trial of VAANI 2.0 today!
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